Refund Policy

Return Eligibility
We support hassle-free returns for all products. Customers can apply for a return request within the valid return period if they are not satisfied with the received items, applicable for most ordinary shopping scenarios.
Return Requirements
To qualify for a full return, the returned products must be in unused, unopened, and original condition with intact packaging, no damage, stains, or artificial damage caused by the customer. Products that are damaged due to personal use, improper storage, or artificial destruction will not be eligible for return.
Refund Processing
After we receive and verify the returned products, we will initiate the official refund procedure. The refund will be credited to the customer’s original payment account within the standard processing cycle. Customers can check the refund progress through the official contact channel.
Special Notes
All return and refund services comply with official store rules. We do not charge any additional handling fees for eligible return orders. Any return-related consultation can be submitted through our Contact page.